Privacy Policy
Last Updated: November 14, 2024
1. Introduction
Welcome to Real Life Potions ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.
2. Information We Collect
2.1 Personal Information
We collect information that you voluntarily provide, including:
Name and contact information
Billing and shipping addresses
Payment information
Email address
Phone number
Purchase history
Account credentials
2.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
IP address
Browser type
Device information
Cookies and usage data
Geographic location
Referring website
3. How We Use Your Information
We use your information for:
Processing and fulfilling orders
Communicating about orders and services
Sending marketing communications (with your consent)
Improving our website and services
Detecting and preventing fraud
Complying with legal obligations
Customer support
Analytics and performance monitoring
4. Information Sharing
We may share your information with:
Payment processors and shipping partners
Service providers and technology vendors
Legal authorities when required by law
Business partners (with your consent)
Professional advisors and insurers
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate security measures to protect your information, including:
Encryption of sensitive data
Regular security assessments
Secure payment processing
Limited employee access
Data backup and recovery procedures
6. Your Rights
You have the right to:
Access your personal information
Correct inaccurate data
Request deletion of your data
Opt-out of marketing communications
Withdraw consent
Export your data
File a complaint
7. Cookies
We use cookies to:
Maintain your shopping cart
Remember your preferences
Analyze website traffic
Improve site performance
Enable certain website functions
You can control cookies through your browser settings.
8. Children's Privacy
We do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, please contact us.
9. International Data Transfers
We may transfer your data to servers and service providers in other countries. We ensure appropriate safeguards are in place for international transfers.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website or sending you an email notification.
11. Contact Us
For questions about this Privacy Policy or our privacy practices, contact us at:
Real Life Potions
Email: lavonia@rlpotions.com
12. California Privacy Rights
California residents have additional rights under the CCPA, including:
Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising these rights